Tag Archives: prospecting

When Should You Look for Cold Prospects?

It's COLD out there!

It’s easy to tell fundraisers to look at their donors first, but are there times when it makes sense to look outside the donor pool? If so, when and how should you do it?

This may sound obvious, but usually the best time to go after cold prospects is after you have looked in your donor pool and need more. Apart from general donor acquisition, this might happen for a few reasons including:

(1) You need more major gifts than your current donor pool can support

(2) You need qualified prospects to fill board member positions

(3) You are strategically reaching out to a new constituency

Branching Out

When you are looking for more major gifts or new board members, a great technique is Branching. This technique is described in Prospect Research for Fundraisers: The Essential Handbook (p.26) and you might also hear it described as Relationship Mapping (p.175). The idea is that you take your high-powered, well-connected donors and trustees and put them at the center, branching their connections outward.

A simple, but great example, of this technique is demonstrated by Dan Blakemore in his blog post, “How One Web Search Led to a $20,000 Gift”. When the board chairman passed away and he needed to find donors for a named fund in his memory, Dan branched out from the board chairman’s connections to identify a donor who made a first gift of $20,000. Dan started with his existing donors, but he took an extra step outward and was successful. You don’t have to start with a huge project to get results.

Strategic New Direction

Branching exercises sometimes result in more of the same prospects because you are working within a network of connections. There are organizations that do not want more of the same. They make a deliberate decision to reach out to new and different constituencies. This might take the form of populating the board of directors with people who are more similar to the people they serve. It might also be a concerted effort to engage an entirely new group with the organization in a meaningful way.

In the book, Prospect Research for Fundraisers, we tell the story of Jeff Lee at Wycliffe Bible Translators (p.164). He was hired to build stronger fundraising efforts in Asian countries where Wycliffe operates, but also to build engagement with the U.S. Asian-American community, hopefully at some point in the future linking that engagement back to the home countries. Some institutes of higher education and other organizations are strategically building engagement with countries where new wealth is emerging, such as China and India. When you are starting out new there are usually few existing donors and relationships, so how do you go about it?

Building Up and In

In the U.S. there are many sources of information specific to industries, ethnic communities and more. For example, local Business Journals usually publish a “Book of Lists” each year. You can build a list of the top philanthropists in your community, the top business leaders and more. You can ask a researcher to build you a specific list, or as a frontline fundraiser you might start by, for example, joining a local association of Chinese business owners and using a researcher to help you get more information after you have identified specific individuals.

First you build up your list of cold prospects (some people call them targets, but that often sounds harsh to a fundraiser’s friendly ears) and then you make the inside, face to face connections, getting prospect profiles on individuals once you have made a connection.

Cold Prospecting Takes Effort

No matter how you go about it, cold prospecting consumes a lot of time and resources. Make sure you set yourself up for success. Following are some tips:

Plan & Track:
Make sure you have a plan in place. You wouldn’t just show up on a plot of land and build a house willy-nilly. Draw up a plan and track your progress periodically.

Polish Skills:
You may find it takes a different set of skills to engage a new group of people. Be sure to get any training you need. Network with colleagues who have done similar work successfully.

Educate Yourself:
You may need to broaden your knowledge of the culture and history, inside or outside of the U.S. Researchers can help you gather this information as well.

There are good reasons to do cold prospecting, but it needs to be treated with careful respect because of its expense. Just as you nurture donors acquired through direct mail to ensure you raise much more money in the long-term than the initial cost of acquisition, likewise you need to plan your major gift prospecting projects to ensure that they lead to large gifts and deep relationships.

About the Author

Jen Filla is president of Aspire Research Group LLC where she works with organizations worried about finding their next big donor, concerned about what size gift to ask for, or frustrated that they aren’t meeting their major gift goals. She is also co-author of Prospect Research for Fundraisers: The Essential Handbook.

Yes! You Can Still Raise Major Gifts Without a Wealth Screening

I sat next to Heidi Shimberg, VP of Development and Marketing for the Glazer Children’s Museum, at the Suncoast Chapter meeting of the Association of Fundraising Professionals in March. She told me an amazing story. In September of last year the Glazer Children’s Museum held its grand opening. Only six months later, they have a whopping 6,000 members!

Her fundraising dilemma? To do a wealth screening on 6,000 people would put an unhealthy bulge in the budget. “So why not filter your list and send a smaller number of records to be screened?” I suggested to Heidi. She had thought of that, but when you are brand spanking new, what do you filter by? She felt that if she filtered by wealthy zip codes or addresses, she might miss some “hidden” prospects. It troubled her.

As I was driving my cat to the veterinarian the next morning, my conversation with Heidi was on my mind. Then the light bulb went off. Heidi might not need a prospect researcher on staff, but she sure needed a prospect research strategy. She was averaging 1,000 members a month!

When there are no big dollars in your budget how do you get smart – and still get big dollars in gifts?

Depending on the amount of pressure to raise funds, Heidi has some fun choices.  She could go for the wealth screening and decide on a fundraising strategy for cultivating people with known wealth – maybe joining a special society as a first step and/or one-on-one meetings. Armed with the wealth screening she knows exactly who can give and won’t waste any time approaching members who can’t give.

Or she could swing wider and filter her list by addresses, making a first contact without any real wealth information. Cultivating more people in small groups instead of one-on-one would allow her to find “hidden” donors in her community. Ask the Benevon people about that one. It works.

I can hear you calling me to account. “But Jen, you have not addressed Heidi’s concern about missing the hidden prospects in her member list!” Well here’s the answer. Without a giving history to the Glazer Children’s Museum or any other history (like event attendance etc), Heidi cannot know a crucial piece of information – affinity, or how close someone feels to the museum. It’s just too new. You can’t screen for that on a newborn list. What she can do is methodically approach prospects while developing her entire member list.

Going from “A” to “Z” contacting 6,000 members is foolish. Heidi knows this. Picking 1,000 and working them in small groups will have Heidi training another gift officer next year when her well-stewarded member list, which has also been solicited for unrestricted operating dollars, gets filtered again for the next 1,000. And since she started with her best prospects, she can now feel better about having a trainee cultivating the “B” list. By year five there isn’t likely to be a “hidden” prospect, especially because now there will be money in the budget for a wealth screening on a well-kept donor/member database!

If we could all start out with the very best prospect research tools, so much more could happen. But that’s not reality and it doesn’t have to stop a fundraiser like Heidi from exceeding her major gift fundraising goals.

Aspire Research Group wants to see you succeed. If that means a one or two-hour consult to brainstorm for a mean-and-lean strategy, we’re all about it. Call us today! (727) 231-0516 or email jen at aspireresearchgroup.com.

Solicitation Approach for Distressed Donors

[Jan 2011 E-Newsletter Article]
I recently had the opportunity to meet up with Suzanne Nixon, State Director of Development for Devereux in Florida. We had such an interesting conversation that I asked her if I could share some of it with Aspire Research Group readers. Wouldn’t you know it, she said yes. Thanks Suzanne!

ARG: You have a lot of small and family business owners and other donors who have suffered with shrinking income and assets. Have you changed your solicitation approach with these donors?

Nixon: Yes, and I can give you an example. Some of Devereux Florida’s best and most passionate donors have found themselves struggling to meet their own and their peers’ expectations of giving. Thankfully, fundraising is not accounting so I have been able to help some of our donors reach a desired giving level by “stacking” their gift. One donor was able to make a gift by adding together several resources. She included a smaller than typical personal gift, adding that to one from her business and a third one from her family foundation. I was able to recognize her gift under the combined amount, which put her in a much higher giving level than any one of those gifts alone.

ARG: When do you use prospect research? 

Nixon: We are in a campaign to build a gymnasium and after my campaign cabinet has a brainstorming session I request a solicitation profile on the top four or five prospects that have surfaced. These are prospects my cabinet members already know, or know someone who knows them. Getting a solicitation profile at the identification stage makes sense for me because I have so little time. I need to know right away whether the prospect is philanthropic and what size gift might be possible. The solicitation profile gives me all the information I need to plan a strategy for cultivation or to disqualify early. When I’m ready to solicit for a gift I just ask for a profile update.

About Devereux:

The Devereux Foundation helps empower children and adults with intellectual, emotional, developmental, and behavioral challenges to lead fulfilling and rewarding lives. Devereux is a nationwide organization, headquartered in southeast Pennsylvania, positively impacting the lives of tens of thousands of individuals and families each year.

Devereux Florida operates nearly 50 programs in 38 counties statewide and is the largest non-profit provider of these services in the state of Florida. In 2012, we will celebrate 100 successful years nationally and 25 years of service in Florida.

You've got a million-dollar prospect! Now what?

$binocularI was having lunch with a client and when we had finished eating she pulled out a copy of the short profile I had completed for her. She wanted to know what the capacity rating “really” meant. Briefly here is how we dissected the information:

  • Her business is in a profitable industry and appears to be successful
  • Might have income around $1 million or more
  • Has numerous other small business ventures that could be bringing in money or losing money
  • Paid $8 million+ cash for a Manhattan, New York condo two years ago, intending to do renovations
  • Seems unaffected by the recession given her real estate purchases
  • Owns a large yacht, but has it for sale at $500,000+
  • May be tired of owning a boat or maybe she is beginning to feel pinched after splashing cash on real estate and renovations
  • Maintenance costs for her yacht could be $20,000 or more a year
  • No giving to other organizations was found, but she gave $40,000 to the first phase of the campaign and is very engaged

Once you have a million-dollar prospect – qualify her! My friend did a great job of cultivating and qualifying for inclination to give. If you suspect your prospect can give $10,000 or more and is willing to give, get a profile to qualify for wealth. After reviewing the profile and what she knows about the prospect, my friend can now ask for the right size gift for the prospect and for the campaign.

Qualifying prospects narrows our list to those that have wealth AND the desire to make a gift to our organization.